TRANSPORTATION
〰️
TRANSPORTATION 〰️
Catch a ride
HELP of Ojai’s Transportation Service is a great resource for seniors and the disabled to continue to access the grocery store, doctors, and other appointments within our Ojai Valley. We offer rides for many purposes. See the FAQ below for more information that you must read to use the transportation service.
All of our drivers are volunteers who enjoy building relationships with their transportation clients. The company of a rider is as valuable as a visit to the physical therapist.
Hours of Operation: Monday-Thursday from 9:00am-3:00pm and Friday from 11:00-1:00pm for Senior Nutrition Congregate lunch only.
No one will be denied transportation due to an inability to pay. HELP of Ojai has a grant to help cover transportation costs of people who are below a certain income level. When registering as a rider or if there is a change in your financial situation, please speak with Tina Rosas about our grant program.
To speak with Tina about Transportation, call (805)646-7787.
FAQs about our Transportation Program
Who can ride?
The program is for those who are 60 years of age and older, disabled, or of any age if recovering from surgery.
How much does it cost?
The suggested donation for transportation is $4.00 one way or $5.00 one way when using the wheelchair lift. You may pay our driver at time of service, or we can send you an invoice at the end of the month. Any rider from a residential care facility is charged a $15.00 roundtrip fee and will be billed directly to the Facility. Every entrance and exit from the van is considered a trip, so extra stops increase the fee.
How do I make a reservation?
Riders must be registered prior to making a ride reservation. Please call Tina Rosas to complete an intake over the phone. Ride reservations must be made one day in advance, before 1pm. You can make a ride reservation up to 2 weeks in advance.
Where can I go?
We transport people throughout the Ojai Valley only (specifically, Casitas Springs to the East End). We prioritize medical appointments, followed by grocery shopping. Other reservation requests will be made on a case-by-case basis depending on availability.
I use a wheelchair; am I still eligible for transportation?
Absolutely! Wheelchair riders must be accompanied by an aide or family member (who must also be registered). There is no charge for an aide or family member to ride.
How do I know when you’ll pick me up?
Riders will be called between 2 pm and 4 pm the day before their scheduled ride with their pick-up time.
When they are ready for a ride home, the rider should call HELP of Ojai’s Transportation and a van will be dispatched to pick them up. In the event the rider does not have a cell phone, they should ask the business to call for them.
Still have questions? Email Tina at tinar@helpofojai.org. To complete the required intake form, call her at 805-646-7787.