Transportation

 HELP of Ojai’s Transportation is a great resource for seniors and the disabled to continue to access the grocery store and doctor appointments within our Ojai Valley. We also offer rides to physical therapy, beauty salons and barber shops. One of the daily highlights for our regular riders is the trip to congregate lunches at our West Campus. We hope that in the near future we can offer that again. 

All of our volunteer drivers enjoy building relationships with our riders as well as doing something meaningful. Many of the drivers have expressed that in the future, when they no longer are driving, they know who to call for a ride. 

Hours of operation: Monday-Thursday 8:30-3:30 and Friday 8:30-12:30 

Reminders:

  • Please be respectful of our West Campus Congregate Lunch Program Riders when making appointments. We transport these riders to our West Campus for lunch from 11:00-1:30 Monday-Thursday. If you make your appointment within this time frame you will have to wait longer. 
  • Wearing your face mask is optional currently and is subject to change. 
  • All drivers and riders will be required to have received the COVID-19 vaccinations. 
  • We ask that if a rider is not feeling well to please reschedule their appointment out of respect for the other riders and our drivers. 

The program is for those who are 60 years of age and older, or disabled, or of any age for someone recovering from surgery. We transport only within the Ojai Valley. All riders must be registered prior to making a ride reservation, which requires quite simple paperwork that can be done over the phone with Tina @ 805-646-5122 ext. 105 or 805-646-7787. 

Ride reservations are necessary and should be made at least one day in advance before 2:00. You can make a ride reservation up to 2 weeks in advance. All medical appointments are priority, followed by grocery shopping. Other reservation requests will be made on a case-by-case basis depending on availability. Please keep grocery shopping to a 2-hour maximum with limited grocery bags for our drivers to carry. Same-day rides will be accommodated when we can, but there is never a guarantee.

Riders will be called after 2:00 the day before their scheduled ride and their pick-up time. When they are ready for a ride home, the rider should call HELP of Ojai’s Transportation and a van will be dispatched to pick them up.

The suggested donation for transportation is $3.00 each way or $4.00 each way when using the wheelchair lift. You may pay our driver at time of service, or we will send you an invoice at the end of the month. 

** Any rider from a residential care facility is charged a $14.00 roundtrip fee and will be billed directly to the Facility. 

**Wheelchair riders must be accompanied by an aide/family member (who must also be registered). There is no charge for an aide/family member to ride. 

Every entrance and exit from the van is considered a trip, so extra stops increase the fee. No one will be denied transportation due to an inability to pay, please let us know at time of reservation. 

HELP of Ojai’s Transportation drivers are all volunteers and without them we would not be able to provide this service!

For more information or make a ride reservation please call Tina Rosas, Transportation Director, at 805-646-5122 x105.